This Privacy Notice contains important information on who we are, how and why we collect, store, use and share personal information relating to individuals during our business relationship with clients, or through your use of our website, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a complaint. “You” and “your” relates to the individuals whose personal data we process in connection with our businesses. Personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). The terms insurance and insurance contract includes reinsurance, as well as contracts of insurance (i.e. individual policies) or contracts for insurance (e.g. insurance facilities which enable individual policies to be bound to those facilities).
Ambris LLP. See ‘Data controllers’ below for more information on other entities that may control and process your personal information.
In the course of our business and for the purpose of procuring an insurance contract and managing that contract or any claims made under that contract we collect the following personal information from you or our client (as applicable):
Where we are providing services to you, or you correspond with us, we also obtain personal information from other sources as follows:
We use your personal information to:
Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
To enable our website to work, we use “Cookies”. A “Cookie” is a small text file sent by our web server to your browser. If your browser is set to accept cookies then this will be stored on your hard drive by your web browser. The Cookies used on this website are essential to the normal operation of the website and do not collect personally identifiable information.
We are currently in the process of updating our website. When this has been completed we will update this section on Cookies to confirm the type of cookies used, what their purpose is, and the duration for which they are held. Please see this site in due course - anticipated to be completed by 30 June 2018.
Any information that you provide to us may be shared with and processed by any entity in our group or in which we have investment whether directly or indirectly (i.e. via our holding company Aquila Intermediaries Ltd), where they support us in the provision of our services. We may also share your personal information with certain trusted third parties in accordance with contractual arrangements in place with them, including:
In some cases your personal information may be transferred to countries outside European Economic Area where such affiliates or third parties reside, perform their services or maintain any technical connection necessary for the provision of such services. In those cases, except where the relevant country has been determined to ensure an adequate level of data protection by the European Commission, we will ensure that the transferred Personal information is protected by a data transfer agreement in the appropriate standard form approved for this purpose by the applicable regulator.
Insurance involves the use and disclosure of your personal data by various insurance market participants such as intermediaries, insurers and reinsurers. The London Insurance Market Core Uses Information Notice which can be found on the following web page https://www.londonmarketgroup.co.uk/gdpr sets out those core necessary personal data uses and disclosures. Our core uses and disclosures are consistent with the London Market Core Uses Information Notice. We recommend you review this notice.
You have certain rights relating to your personal information that are referred to below and one of them is your right to request that we transfer your personal information to a third party in certain circumstances. If we make such a transfer, we will not be responsible for that third party’s use and onward disclosure of your personal information nor will we provide any details to you as to that third party’s use or security measures. You will therefore need to contact the third party for such details.
The provision of the types of personal information referred to above is necessary for the purposes of enabling us to provide services to our clients and to comply with applicable law and regulation.
We will retain personal information for as long as necessary for the purpose for which it has been collected and is processed for or as required under applicable regulation and law. We believe that we are acting in your interest as claims or queries can often occur after an insurance contract has expired, so that our retention of the information will help us assist you in any queries you may have.
Our use, disclosure and other processing of the Personal information obtained is permitted by applicable regulation and law because it is (i) necessary for the purposes of our legitimate interests in pursuing the purposes set out above; (ii) data protection legislation may provide that processing for insurance purposes is in the substantial public interest including for sensitive personal data (also known as special category data); (iii) you may have provided consent to our processing of your sensitive personal data in accordance with the purposes set out in our Terms of Business Agreement; (iv) it may be necessary for the performance of a contract to which the data subject is party; and/or, in some cases, (v), necessary so that we can comply with applicable law and regulation. In relation to marketing materials, the firm does not have large marketing campaigns and it is likely that you have a direct relationship with one of our brokers. Whilst we are able to process your personal data for the purposes of sending you such materials where you are an existing client and have been notified of your right to withdraw consent to receiving them or they relate to the same or similar services you have received from us unless you notify us otherwise. If you wish to unsubscribe from receiving marketing materials from us please email email@example.com and the relevant broker(s) (where applicable).
Where any undertakings or entities are joint controllers, the arrangements between them include the details set out in this notice as to the purpose of their processing and who they share the personal information with, that they will each deal with requests from individuals that wish to exercise their rights to their personal information to the extent applicable to the receiving undertaking or entity and shall liaise with the other joint controllers in that regard where necessary and that they will each hold the personal data securely and protect its privacy by using a range of industry standard practices such as access control, encryption and monitoring.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Under certain circumstances, you have the right to:
If you would like to exercise any of those rights, please:
Where appropriate, we will respond to your requests relating to your personal data in writing or by email. If you require our response in a different format, please let us know.
We use current industry standard technology to maintain the confidentiality and accuracy of the information stored on our systems. As no data transmission over the internet can be entirely secure, we cannot guarantee that any information submitted electronically to us will be free from unauthorised third party use or intrusion. You should therefore satisfy yourself that your own information technology/equipment used to access our websites and electronic services is protected against such viruses and/or codes. We have security measures in place in respect of our systems and physical facilities to protect against loss, misuse or unauthorised alteration of the information stored on our premises. Further details of these measures can be requested by emailing firstname.lastname@example.org.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Individuals under the age of 18 should not send any information about themselves to us, including their name, address or e-mail address. We do not knowingly collect personal information from individuals under the age of 18 during the course of providing our services. In the event that we learn that we have collected such information in such circumstances from any individual under the age of 18, the information will be deleted as soon as reasonably possible.
We have appointed a data protection officer (DPO), who is the Compliance Officer, to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the DPO via email@example.com
We may change this privacy notice from time to time. You should check this notice occasionally to ensure you are aware of the most recent version.
Please contact us if you have any questions about this privacy notice or the information we hold about you at firstname.lastname@example.org.
If you would like to talk through any of the Ambris products we’d be delighted to discuss it with you. Use the form below or call us on +44 (0) 20 3773 2345.
Automobile physical damage
Commercial General Liability